Business Hours

  • Monday to Friday, 9 a.m. โ€“ 5 p.m. CST

Order Processing & Shipping

  • Processing Time: Orders are processed within 1โ€“2 business days before shipping.
    • Orders are fulfilled quickly to keep processing timelines consistent, but this does not include freight transit times.
  • Freight Orders: Delivery time frames for freight orders are determined by the carrier.
    • These may vary based on destination, weather, and other external factors beyond Feathermanโ€™s control.
  • Freight Deliveries to Canada: Canadian customers must secure a customs broker.
    • Broker: Near North Customs
    • Email: nncclientservices@nearnorthcustoms.com
    • Phone: 705-739-0024
    • Fax: 705-739-0268
    • Note: Any storage fees or delays related to customs clearance are the responsibility of the consignee.

Helpful Resources

Payment Assistance

  • If your payment does not process successfully, please contact your card issuer for assistance.
  • For additional support, you can also reach us at shipping@feathermanequipment.com.

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